Privacy Policy
Last Updated: 19 May 2026
Introduction
Welcome to KOAB. Your privacy is important to us, and we are committed to protecting any personal information you share through this website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or work with us.
By using this website, you agree to the terms outlined in this policy.
Who We Are
KOAB is a freelance commercial interior design studio based in South Wales, United Kingdom, offering interior design services across hospitality, workplace, residential, and commercial sectors.
For any questions regarding this Privacy Policy or your personal data, please contact:
Email: [Insert Your Email Address]
What Information We Collect
We may collect and process the following information:
Information You Provide Directly
Name
Email address
Phone number
Company name
Project details or enquiry information
Any information submitted through contact forms, emails, or consultations
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on the website
Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
Respond to enquiries
Provide design services
Communicate about projects
Prepare proposals, quotations, and contracts
Improve our website and services
Send occasional updates or marketing communications (only if you have opted in)
Maintain website security and functionality
We only collect information that is necessary for legitimate business purposes.
Legal Basis for Processing Data
Under UK GDPR, we process personal information under the following lawful bases:
Consent
Contractual necessity
Legitimate interests
Legal obligations
Cookies and Analytics
This website may use cookies and third-party analytics tools such as Google Analytics to understand website performance and visitor behaviour.
Cookies are small files stored on your device that help improve your browsing experience.
You can disable cookies through your browser settings if preferred.
How Your Information Is Stored
We take appropriate security measures to protect your personal information from unauthorised access, misuse, disclosure, or loss.
Your information may be stored securely through:
Password-protected devices
Secure cloud storage
Email systems
Project management or invoicing software
We retain personal information only for as long as necessary to fulfil business, legal, or accounting obligations.
Sharing Your Information
We do not sell or trade your personal information.
Your information may only be shared when necessary with:
Professional advisers
Contractors or suppliers involved in your project
Website hosting providers
Accounting or invoicing services
Legal or regulatory authorities where required by law
All third parties are expected to handle your data securely and lawfully.
Your Rights
Under UK data protection law, you have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to certain processing activities
Request restriction of processing
Request transfer of your data
To exercise any of these rights, please contact us using the email address provided above.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Third-Party Links
This website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party websites.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or business practices.
Any updates will be posted on this page with the revised date.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
KOAB
Email: krystina@koab.co.uk